A senior AI presence for companies between full-time hires. Half to one day per week, renewed quarterly.
The difference between guessing at voice AI strategy and having someone accountable who has shipped it.
Fractional AI leadership gives a contact center a senior AI presence without a full-time hire. For companies between full-time hires, or that are not ready for one, ProofNorth provides the CTO-level voice you need on voice AI: vendor management, eval review, roadmap calibration, and the calls where you need someone senior in the room.
The engagement covers ongoing vendor management, review of your eval results and production metrics, roadmap calibration, and direct involvement in the decisions that need a senior technical voice. It is the difference between guessing at voice AI strategy and having someone accountable who has shipped it.
This is right for contact centers that have voice AI in production or in pilot and need senior oversight, but do not have or do not yet need a full-time AI leader. It typically follows a prior ProofNorth engagement.
Fractional AI leadership is a senior, part-time AI leadership engagement for companies that need CTO-level direction on AI without a full-time hire. ProofNorth provides it at half to one day per week, renewed quarterly.
A fractional AI leader manages vendors, reviews eval results and production metrics, calibrates the AI roadmap, and provides senior technical judgment on the decisions that need it.
ProofNorth’s fractional AI leadership is a half to one day per week commitment, renewed on a quarterly basis.
Fractional AI leadership is right for contact centers with voice AI in pilot or production that need senior oversight but do not have, or do not yet need, a full-time AI leader.
ProofNorth works with a small number of fractional clients and onboards by referral or after a prior engagement.
Two-week AI Readiness Audit. Fixed scope, fixed fee, written deliverables your team owns.
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